As Customer Services Supervisor EMEA you will:
Support the Customer Service Manager in ensuring and monitoring that TerumoBCT's external and internal customers receive the high quality service they expect
Assist the CS Manager with any system-related projects to ensure that systems used by customer service are adequate and enable us to support the EMEA business strategies
Support the customer service team in their day to day activities by:
TerumoBCT offers you a dynamic, professional & international environment with a rich diversity of cultures. You'll be part of truly motivating, growing & innovative company.
TerumoBCT offers you a competitive salary & benefits package (including bonus, group- & hospitalization insurance, luncheon vouchers, mobile phone, laptop, free subscription in sports club ...)
TerumoBCT is the leading global provider of innovative technologies and services-specializing in automated blood collections, therapeutic aphaeresis and cell therapy systems, whole blood processes and pathogen reduction technologies. (http://www.caridianbct.com/)
Headquartered in Lakewood, Colorado, they have global operations in 32 countries and have about 2'300 employees worldwide.
At TerumoBCT, they touch a life every 7 seconds.
For their European headquarters based in Zaventem, they are currently looking for a:
Customer Service Supervisor EMEA