Benoit Evrard
General Manager SEPTEO Belgium - Septeo

“We have been able to develop a relationship of trust, which is characterised both by a certain harmony (we communicate well with each other), and by a level of professionalism that we expect from a recruitment agency.”

Septeo

The challenge before Profile Group

We were in the process of launching a brand on the Belgian market, in a market we knew well but as a startup. The idea was to bring in skills that were mainly commercial to begin with. So the first projects with Profile Group were mainly commercial, and then we gradually introduced a new software brand on the Belgian market.

Talentpack is a good approach when you have time to devote to recruitment

We started with a Talentpack. That wasn’t my first experience with a recruitment agency but up to that point, my recruitment process was a bit more rudimentary, we would publish vacancies ourselves on the FOREM and other websites. So this was the first time I decided to completely outsource a recruitment drive. The Talentpack seemed like a good approach as I had time to devote to recruitment. Strategically, it was also important for me to have a first-class commercial resource in this context, so that was the option we chose.

We’ve recruited a lot of people!

We’ve recruited a lot of people, we’ve filled a lot of vacancies. There were quite a few because it spread to Genapi at SEPTEO. We started with 4 employees and now SEPTEO Belgium has 50. Not all of them were recruited by Profile Group, but this shows the extent of the partnership. Today, we have a team of 50 people, two companies targeting vertical markets in the field of ERP software, plus sales teams, as well as technical and development teams, and they are all still here. Then of course there is also an element of market volatility for certain roles, but that is because of the particular market and the roles. And most importantly, thanks to this long-term, close partnership, Profile Group has really got to grips with our values. Now, when we need anything, Profile Group can get moving immediately, without the need for another 4-hour debriefing on the vacancies, because we know each other, they know our values and how we operate. We have also analysed common past mistakes so that we can manage turnover better, and Profile Group is working with us on that.

Consultant

What our clients say

Kathleen Eylenbosch
HR Director - DEMETRIS

“

Through job ads and search, Profile Group can always present qualitative candidates. Compared to other external partners, the pre-screening of candidates is much better and this ensures that Profile Group candidates stay with us much longer. Karla has also been able to understand the changes in the profile. The strategy is adjusted if necessary and, as a result, she still manages to present sufficient candidates even in the current labour market. Candidates always get a clear explanation about the position and the company and start the interview with us well prepared. Karla also ensures a very good follow-up during the recruitment process both with us and with the candidates. She also takes work off our hands by, for example, scheduling and confirming appointments with candidates. We have built a lasting cooperation with Profile Group. We have found dozens of new colleagues who have also stayed long-term. This high seniority is very important for us to be able to provide quality service to our customers as well. Karla is a real sparring partner who thinks along with us. She has such a good understanding of who we are looking for that it feels like she is an in-house recruiter. The collaboration with Profile Group is pleasant, sustainable and efficient.

”
Gjulijeta Berisha
Publisher Secondary Education - OFFICE PLANTYN

“

We are now 1 week on and I wanted to give you some feedback about this new challenge at Plantyn. Working for Plantyn is interesting & fascinating. For me, it is a totally different sector yet I feel like I have been doing this for years. There are an awful lot of similarities with what I did at Akzo and I realise more and more what my added value will be. So thank you for that! Last but not least, I have been in contact with several recruitment agencies over the past year but Profile Group is, in my opinion, the most human and friendly I have come across.

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Katrien Tordeur
Director of HR and Facilities Benelux - PAPYRUS

“

Profile Group is a real sparring partner for us. Thanks to open and honest communication, it feels like Karla is a colleague working with the company (as an extension of the HR department).

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Sandrine Manchon
HR - JOHN COCKERILL

“

Benjamin has been my partner for 3 years now in the recruitment of my entities. A high-performing, serious and rigorous individual, you can count on his professionalism and his human approach (rare in this field). Thank you for your pugnacity and responsiveness, we still have some great challenges ahead of us.

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Christopher Boden
Sales & Marketing Manager Customer analytics - FEDEX

“

Hans has been an excellent business partner who I have worked with over the last 5 years for the recruitment of various analyst roles. He has been very adaptive and is able to fine tune his selectoin criteria and processes to meet the characteristics that I have been looking for and subsequently provides me with good quality candidates’

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Nico Grootaert
General Manager - FORDSTORE AB AUTOMOTIVE

“

There are a lot of recruiters on the market, but with Nathalie it’s different. She doesn’t act as a recruiter, but as a partner who offers the right solutions at the right time. She’s more a member of the company than an outside partner. What’s more, she’s precise, proactive, positive and very professional. Well done Nathalie!

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