Emma Waites

What were the recruitment challenges you had for the EXEC SEARCH mission you asked PROFILE GROUP to assist with? As it was a high-level recruitment in Communication, we thought it would be best to get the assistance from an outside agency. The purpose of the recruitment was to replace a Communication person that had been in place for 17 years, but we felt that the level of communication in the organisation was very weak and not appropriate for an organisation our size. We therefore needed help to confront our expectations and receive practical support for this recruitment. We exchanged on the job description in great details, putting meaning behind each word. How has PROFILE GROUP answered these challenges? Emma has been our point of contact for many years. She knows us very well, she took the time several times to visit us in our offices, to take the pulse of the organisation, get a feeling of our corporate culture, understand what was important for us regarding the soft skills of the candidates. We were able to follow the different stages of the recruitment, from the launch of the ads to the reception of the candidates and the first screening. We know that when we receive the CV of a candidate, the person has been screened, interviewed in great details and that references have been taken. What appeals to you in PROFILE GROUP’s service?

Our challenge is we had an insufficient number of candidates answering to the job offer; additionally, those responding did not have the adequate profile matching with the position.

Profile Group revised the job ad and suggested changes, which resulted in a higher and more qualified number of applicants, and, consequently, in finding the right person.

Profile Group has a solid knowledge of the work market in Brussels, and a strong understanding of the clients’ needs; the CV screening is, therefore, a successful exercise, and the result is positive for all the involved parties.

What were the recruitment challenges you had for the EXEC SEARCH mission you asked PROFILE GROUP to assist with? I was looking for a candidate for a position as director for digital health. The challenges were numerous: high level of skills, experience in both industry and EU institutions environments, salary expectations compatible with our offer, and scarcity of candidates in that sector due to the fast development of digital health in Europe. How has PROFILE GROUP answered these challenges? Profile Group did understand very well our needs and our constraints. They screened potential candidates first with quite an impressive level of accuracy. Their short list of candidates was of high relevance and very well aligned with our expectations. The candidates were very well prepared for the interviews both remotely and in person. What appeals to you in PROFILE GROUP’s service? Profile Group adopted a very flexible approach to fulfill my needs. They took the time to well understand my needs and expectations. It saved time later on during the selection of candidates. They repeatedly align with us along the selection process to always propose the best candidates.

I had the privilege to collaborate with Profile Group on a couple of occasions as a candidate. My experience was extremely positive and pleasant working with Emma Waites, who’s a tough, well versed, deep and spot on headhunter. She has the ability to make the candidate articulate their own skills and think thoroughly of how their past experience is relevant to the future job. While she never shies away from asking complicated questions, she is very caring, positive, empathetic, and never misses a detail. During the process I truly learnt a lot about myself, and got my dream job.”